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Evidence Guide: PSPIM408A - Monitor and review injury management cases

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

PSPIM408A - Monitor and review injury management cases

What evidence can you provide to prove your understanding of each of the following citeria?

Monitor injury management cases

  1. Progress of the injured worker is monitored against the goals and objectives of the return to work plan and/or the case management plan.
  2. Compliance with the return to work plan is monitored in terms of agreed requirements.
  3. Compliance with treatment protocols is monitored and action is taken on non-compliance.
  4. Case management meetings are conducted to identify issues and barriers to successful return to work and facilitate resolution.
  5. Changes to the return to work plan are authorised and recorded in accordance with legislation, policy and procedures.
Progress of the injured worker is monitored against the goals and objectives of the return to work plan and/or the case management plan.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Compliance with the return to work plan is monitored in terms of agreed requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Compliance with treatment protocols is monitored and action is taken on non-compliance.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Case management meetings are conducted to identify issues and barriers to successful return to work and facilitate resolution.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Changes to the return to work plan are authorised and recorded in accordance with legislation, policy and procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review injury management cases

  1. Capacity review of injured worker is undertaken as required by legislation in accordance with organisational procedures.
  2. Capacity for return to work is assessed and return to work/case management plans are updated to reflect current status.
  3. Treatment and medication review is undertaken as required by legislation and case management plan, and return to work plan is adjusted as required in light of medical information.
  4. Currency of prescribed medical certificate is reviewed and a current certificate is obtained where necessary.
  5. Currency and content of rehabilitation and return to work plan are reviewed and adjusted to address changes in circumstances.
  6. Case file is reviewed and case conferences are conducted at regular intervals as required by organisational procedures in order to progress claim to best possible outcome.
Capacity review of injured worker is undertaken as required by legislation in accordance with organisational procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Capacity for return to work is assessed and return to work/case management plans are updated to reflect current status.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Treatment and medication review is undertaken as required by legislation and case management plan, and return to work plan is adjusted as required in light of medical information.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Currency of prescribed medical certificate is reviewed and a current certificate is obtained where necessary.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Currency and content of rehabilitation and return to work plan are reviewed and adjusted to address changes in circumstances.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Case file is reviewed and case conferences are conducted at regular intervals as required by organisational procedures in order to progress claim to best possible outcome.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review injury management claim details

  1. Entitlements are reviewed in the light of disability and changes to personal circumstances.
  2. Economic review is conducted in accordance with legislation to ensure entitlements are adjusted in line with economic changes for similar workers.
  3. Claim estimates, duration and costs are reviewed and action is taken to address issues in accordance with legislation, policy and procedures.
  4. For continuing incapacity, cases are reviewed for permanent disability entitlements in accordance with legislation, policy and procedures.
  5. Redemption opportunities are assessed for suitable cases and recommendations are made for progressing these in accordance with organisational priorities.
  6. Improvements to policies, procedures and processes relating to case management are identified from reviews and recommendations are made in accordance with organisational policy and procedures.
Entitlements are reviewed in the light of disability and changes to personal circumstances.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Economic review is conducted in accordance with legislation to ensure entitlements are adjusted in line with economic changes for similar workers.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Claim estimates, duration and costs are reviewed and action is taken to address issues in accordance with legislation, policy and procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

For continuing incapacity, cases are reviewed for permanent disability entitlements in accordance with legislation, policy and procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Redemption opportunities are assessed for suitable cases and recommendations are made for progressing these in accordance with organisational priorities.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Improvements to policies, procedures and processes relating to case management are identified from reviews and recommendations are made in accordance with organisational policy and procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The Evidence Guide specifies the evidence required to demonstrate achievement in the unit of competency as a whole. It must be read in conjunction with the Unit descriptor, Performance Criteria, the Range Statement and the Assessment Guidelines for the Public Sector Training Package.

Units to be assessed together

Pre-requisite units that must be achieved prior to this unit:Nil

Co-requisite units that must be assessed with this unit:Nil

Co-assessed units that may be assessed with this unit to increase the efficiency and realism of the assessment process include, but are not limited to:

PSPETHC401A Uphold and support the values and principles of public service

PSPGOV402B Deliver and monitor service to clients

PSPGOV406B Gather and analyse information

PSPGOV408A Value diversity

PSPGOV422A Apply government processes

PSPLEGN401A Encourage compliance with legislation in the public sector

Overview of evidence requirements

In addition to integrated demonstration of the elements and their related performance criteria, look for evidence that confirms:

the knowledge requirements of this unit

the skill requirements of this unit

application of the Employability Skills as they relate to this unit (see Employability Summaries in Qualifications Framework)

monitoring and review of injury management cases in a range of (3 or more) contexts (or occasions, over time)

Resources required to carry out assessment

These resources include:

legislation, policy, procedures and protocols relating to monitoring and review of injury management cases

case studies and workplace scenarios to capture the range of situations likely to be encountered when monitoring and reviewing injury management cases

Where and how to assess evidence

Valid assessment of this unit requires:

a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered when monitoring and reviewing injury management cases, including coping with difficulties, irregularities and breakdowns in routine

monitoring and review of injury management cases in a range of (3 or more) contexts (or occasions, over time)

Assessment methods should reflect workplace demands, such as literacy, and the needs of particular groups, such as:

people with disabilities

people from culturally and linguistically diverse backgrounds

Aboriginal and Torres Strait Islander people

women

young people

older people

people in rural and remote locations

Assessment methods suitable for valid and reliable assessment of this competency may include, but are not limited to, a combination of 2 or more of:

case studies

portfolios

questioning

scenarios

authenticated evidence from the workplace and/or training courses

For consistency of assessment

Evidence must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments

Required Skills and Knowledge

This section describes the essential skills and knowledge and their level, required for this unit.

Skill requirements

Look for evidence that confirms skills in:

applying legislation, regulations and policies relating to injury management

undertaking case management including facilitating case conferences

dealing with difficult people

applying analysis and review

using communication with a diverse range of people

responding to diversity, including gender and disability

applying procedures relating to occupational health and safety and environment in the context of injury management

Knowledge requirements

Look for evidence that confirms knowledge and understanding of:

legislation, regulations, policies, procedures and guidelines relating to injury management

privacy legislation

procedures to ensure confidentiality and security of information

public sector management acts

reporting requirements

equal employment opportunity, equity and diversity principles

public sector legislation such as occupational health and safety and environment in the context of injury management

Range Statement

The Range Statement provides information about the context in which the unit of competency is carried out. The variables cater for differences between States and Territories and the Commonwealth, and between organisations and workplaces. They allow for different work requirements, work practices and knowledge. The Range Statement also provides a focus for assessment. It relates to the unit as a whole. Text in bold italics in the Performance Criteria is explained here.

Return to work plan is:

agreed blueprint for injured worker to return to work with:

suitable duties

physical restrictions

agreed hours

supervision arrangements

Action on non-compliance may include:

drawing up an action plan

Case management meetings may include:

case conferences

case review meetings

formal briefings on progress

Legislation, policy and procedures may include:

workers rehabilitation/compensation legislation

allied legislation such as occupational health and safety acts, regulations and associated standards

privacy legislation

procedures to ensure confidentiality and security of information

performance standards

rehabilitation and return to work manual

claims management manual

public sector legislation and standards

codes of conduct

codes of ethics

Regular intervals may include:

monthly

Changes to personal circumstances are:

determined by medical evidence and legislation and may include:

home help

aids

Adjustments may include:

continuing payments

increasing payments

decreasing payments

discontinuing payments

Redemption opportunities may include:

a capital payment to a worker to redeem:

a liability to make weekly payments

a liability to pay compensation under the legislation

a liability for loss of future earning capacity